Privacy Policy

Changes to this privacy policy

We may update this policy from time to time to reflect changes to our practices or for legal reasons. We will post the revised policy here and update the “last updated” date above.

How we collect and use your personal information

We collect information you provide directly, information collected automatically as you use the site, and information from vendors and service providers. This may include:

• Contact details — name, shipping and billing address, phone number, and email address.
• Order and account information — items purchased, order history, and wholesale account details.
• Payment information — processed securely by our third-party payment processors; we do not store full card numbers.
• Usage data — collected through cookies and similar technologies when you browse the site.

We use this information to:

• Fulfill and ship your orders and provide customer support;
• Send marketing and transactional communications you've agreed to;
• Detect fraud and keep our site and customers secure;
• Improve our products, services, and website.

Cookies

We use cookies and similar technologies to operate the site, remember your cart, understand how the site is used, and support marketing. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

How we disclose personal information

We do not sell your personal information. We share it only as needed with service providers who help us run our business, including:

• Hosting and infrastructure providers;
• Payment processors;
• Shipping carriers and fulfillment vendors;
• Email, analytics, and marketing providers;
• Professional advisors, and authorities where required by law.

Third-party websites and links

Our site may link to third-party websites we do not operate or control. This policy does not apply to those sites, and we encourage you to review their privacy policies.

Children's data

Our site and products are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Security and retention of your information

We use reasonable administrative, technical, and physical safeguards to protect your information, and we retain it for as long as needed to provide our services and meet legal, accounting, or reporting requirements. No method of transmission or storage is completely secure.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, or to opt out of certain processing or marketing. You can unsubscribe from marketing email at any time using the link in our messages, or contact us to exercise your rights.

Complaints

If you have a concern about how we handle your information, please contact us first so we can help. You may also have the right to lodge a complaint with your local data protection authority.

International users

We are based in the United States and currently sell within the United States. If you access the site from outside the US, your information may be processed in the US, where privacy laws may differ from those in your location.

Contact

Fragrance Marketing Group, LLC
7925 Stone Creek Dr #130, Chanhassen, MN 55317
jekelund@fragrancemarketinggroup.com · 952-466-7417